Terms and Conditions – Marketholiks LLC
Effective Date: April 8, 2025
By engaging the services of Marketholiks LLC, you agree to the following terms and conditions. These terms are designed to ensure clarity, transparency, and professionalism in all of our client relationships.
1. Service Delivery & Turnaround Times
• Real Estate Photography: 24–48 hours
• Real Estate Videography: Up to 120 business hours (5 business days)
• Portrait Photography: 5–7 business days for lightly edited images (no advanced retouching)
• Social Media Content & Other Projects: As outlined in your individual agreement
Turnaround times begin once all project materials and access have been provided.
2. Revisions
• Clients are entitled to one (1) round of revisions per deliverable.
• Additional revisions or scope changes may incur additional charges.
• All revision requests must be submitted within 7 days of delivery.
3. Raw Files
• Raw files are not provided unless explicitly agreed upon in advance.
• If approved, additional fees may apply for access and transfer.
4. File Storage
• Final deliverables are stored for 30 days after delivery.
• Clients are responsible for downloading and backing up all content.
• Files may be permanently deleted after the 30-day window.
5. Portrait Photography Addendum
• Includes lightly edited photos only (color correction, basic cropping).
• No portrait retouching (e.g., skin smoothing, body shaping) is included unless agreed in writing.
• Custom retouching services may be added for an additional fee.
6. Retainers & Ongoing Agreements
• Retainer agreements require a 30-day written notice for cancellation.
• All unused hours or sessions expire at the end of the contract period unless otherwise agreed.
7. Cancellations & Rescheduling
• Cancellations or reschedules within 14 days of the appointment: 50% fee applies
• Cancellations or reschedules within 7 days: session is forfeited
• Emergency exceptions may be considered on a case-by-case basis
8. Payments & Deposits
• Deposits are non-refundable and must be paid to secure your booking.
• Full payment is required prior to final delivery of any content.
9. Ownership & Licensing
• All content created by Marketholiks LLC remains the intellectual property of the company.
• Clients are granted a non-exclusive, non-transferable license for approved usage (e.g., marketing, social media, MLS, etc.).
• Content may not be resold, repurposed, or modified outside the agreed scope without written permission.
10. Weather, Delays & Unforeseen Circumstances
• Marketholiks LLC reserves the right to reschedule due to weather, location issues, or unforeseen events.
• We will make every effort to accommodate changes and communicate promptly.
11. Liability
• Marketholiks LLC is not liable for damages or losses due to delayed delivery or project disruptions beyond our control.
• Clients are responsible for any damage to equipment or property caused by themselves or their representatives during a shoot.
12. Communication & Contact
All communication should be directed to:
Jean Mones
For full legal terms, updates, or inquiries, please reach out directly. These terms are subject to change, and the most recent version will always be posted on our website.